Introduction
This Privacy Policy describes how Ram Navigation Solutions us collects, uses, and shares your personal information when you use our Ram 1500 Map Update services, website, and related applications. We are committed to protecting your privacy and ensuring the security of your personal information.
By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information You Provide
When you purchase or use our Ram 1500 map update services, we may collect:
- Contact information (name, email address, phone number)
- Billing and payment information (credit card details processed through secure third-party processors)
- Vehicle information (Ram 1500 model year, VIN number, Uconnect system version)
- Account credentials (username, password)
- Communication preferences
Automatically Collected Information
When you visit our website or use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, navigation paths)
- Cookies and similar tracking technologies data
- Download and installation metrics
Information from Third Parties
We may receive information about you from:
- Payment processors for transaction verification
- Vehicle manufacturers for compatibility verification
- Analytics providers for service improvement
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Ram 1500 map update services
- To process transactions and deliver purchased products
- To verify vehicle compatibility and ensure proper update installation
- To communicate with you about service updates, security alerts, and support messages
- To improve our website, services, and customer experience
- To prevent fraud, abuse, and unauthorized access
- To comply with legal obligations and enforce our terms
Note: We do not sell your personal information to third parties for marketing purposes. We only share your information as described in this Privacy Policy or with your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data storage with access controls
Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continually work to maintain the highest standards of data protection.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information under certain circumstances
- Restriction: Request restriction of processing of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your personal information to another organization
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days, subject to verification of your identity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Provide personalized content and advertisements
- Analyze website traffic and performance
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website and services.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws. We take appropriate safeguards to ensure that your personal information remains protected according to this Privacy Policy when transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.